Effective Date: July 2026
Welcome to Bali Batuan Village ("we," "our," or "us"). We are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://balibatuanvillage.com.
1. Information We Collect
We may collect the following types of information:
- Name
- Email address
- Phone or WhatsApp number
- Country of residence
- Booking details
- IP address
- Browser type and device information
- Pages visited and browsing activity
2. How We Use Your Information
Your information may be used to:
- Process accommodation inquiries and reservations.
- Respond to your questions and requests.
- Provide customer support.
- Improve our website and services.
- Send booking confirmations and important travel information.
- Comply with applicable legal obligations.
3. Cookies
Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and remember your preferences.
You may disable cookies through your browser settings; however, some website features may not function properly.
4. Google Analytics
We may use Google Analytics to understand how visitors interact with our website. Google Analytics collects anonymous information such as:
- Pages visited
- Time spent on the website
- Device type
- Geographic location (general)
- Traffic sources
Google Analytics does not identify individual visitors.
5. Booking Information
If you submit a booking inquiry through our website, we may collect personal information necessary to process your reservation, including:
- Guest name
- Contact information
- Check-in and check-out dates
- Number of guests
- Special requests
This information is used solely for reservation management and guest communication.
6. Third-Party Services
Our website may contain links to third-party services, including:
- Google Maps
- Booking platforms
We are not responsible for the privacy practices or content of third-party websites.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, no method of data transmission over the Internet is completely secure.
8. Data Retention
We retain personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy or as required by applicable laws.
9. Your Rights
Depending on your location, you may have the right to:
- Access your personal information.
- Request correction of inaccurate information.
- Request deletion of your personal information.
- Withdraw consent where applicable.
- Request a copy of the information we hold about you.
10. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page along with the updated effective date.
12. Contact Us
If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us